B. Braun Medical Indonesia, a global leader in medical technology headquartered in Germany and a long-standing member of AHK Indonesia/EKONID, inaugurated its new Technical Service facility on Wednesday, December 11, 2024. The facility represents a strategic milestone in supporting Indonesia’s healthcare industry independence and enhancing medical equipment services nationwide.
The inauguration ceremony was attended by Dr. L. Rizka Andalucia, Apt., M.Pharm., MARS, Director General of Pharmaceuticals and Medical Devices at the Ministry of Health of the Republic of Indonesia, and Rainer Ruppel, President Director of B. Braun Medical Indonesia. Other notable attendees included Anja Nitschke Hoffman, Representative of the German Embassy to Indonesia; Kutut Budi Sulistio, Senior General Manager of Technical Service, B. Braun Medical Indonesia; and Dede Mulyadi, Director of Medical Device Production and Distribution, Indonesian Ministry of Health.
The IDR 8-10 billion facility is designed to serve as both a hub for medical equipment maintenance and repair and a center for expertise and innovation. Equipped with B.Braun’s proprietary technology, the facility hopes to address critical healthcare needs by reducing turnaround times for equipment maintenance from up to three months to just one week.
“This facility is a tangible demonstration of our commitment to enhancing the quality of life for Indonesians through reliable and innovative healthcare services,” said Rainer Ruppel. “We are proud to be one of the few companies in Indonesia offering such a comprehensive technical service facility.”
Ruppel highlighted the importance of maintaining critical equipment such as dialysis machines and surgical tools. “Our technicians aim to conduct repairs on-site in hospitals whenever possible. If more advanced repairs are required, the equipment is brought to our facility, ensuring hospital operations continue smoothly,” he explained.
The facility will also host specialized training programs for healthcare professionals, covering the maintenance, calibration, and safe use of medical devices. “With the facilities provided by B. Braun, we aim to simplify maintenance and improve equipment quality,” said Dr. Rizka Andalucia. “This initiative reflects not only B. Braun’s pride but also Indonesia’s growing strength in the healthcare sector.”
As part of B. Braun’s commitment to Indonesia’s Domestic Component Level (TKDN) program, the facility plays a crucial role in building local healthcare industry resilience. By providing faster after-sales services, including repairs, calibrations, and spare part replacements, the facility ensures that medical devices operate optimally to deliver the best care for patients.
“This inauguration is a strategic step to position Indonesia as a center of excellence in healthcare services in Southeast Asia,” concluded Ruppel. With room for growth and an emphasis on innovation, the new Technical Service facility exemplifies B. Braun Medical Indonesia’s pivotal role in advancing the nation’s healthcare infrastructure.